| Ops-A: |
Operator who communicates
with jets |
| PSP: |
Passenger Service Planner |
| BP: |
Baggage Planner |
| Ops-B: |
Operator who communicates with
commuter planes |
| SUP: |
Operations Room Supervisor |
| AA: |
Atlantic Airlines (pseudonym) |
| - |
- |
| 7:12:00 |
Ops-A talking on radio to flight
194
Fuel readings, flight status report, weights and balances, flaps and
passengers |
| 7.12.40 |
Ops-A re: 1081- gate clearance
PSP to Ops-B question about complex |
| 7.13.04 |
PSP checking AA computer Screen
flight readout/ or adjusting monitors.
Ops-B looking at monitors |
| 7.13.37 |
Ops-A: "184 gave us an
on time "
[monitoring performance]. |
| 7.13.52 |
PSP: "Only thing left on
complex 7 is 909 "
[assessment of performance] |
| 7.14.21 |
BP turns in chair, asks Ops-B
what just landed. |
| 7.14.34 |
"816 is on the ground"
[Is this an answer to BP? How do these operators know who is talking
to whom?
They often talk without addressing recipient or looking at him/her]. |
| 7.15.24 |
Ops-A report/gossip re: lots
of crews bitching about Flying Tigers- incandescent lights-
blinding pilots on runway approaches. |
| 7.15.45 |
Ops-B walks to printer, tears
out sheets, tears
sheets on table edge, throws part of sheet away. [check garbage cans]
PSP adjusting video monitors |
| 7.16.36 |
Ops-B returns with styrofoam
food box and places it on area between PSP and Ops-A
Ops-A opens box
Ops-B walks toward SUP 's desk |
| 7.16.48 |
Ops-A requests utensils |
| 7.17.12 |
General joking around; food
talk |