Here are some problems that we encounter in my classroom with the network:
I have to say that our network is very self-sufficient, and so these were the only two problems that I could even think of!
Students can't connect to the Internet
Solution: One of the most common things to do is to start the computer over. Sometimes if the network goes off-line during the day, the computer can not just jump back on-line without being restarted. If this is done, and it still won't connect, then we go to Plan B for the day, and I wait for a mail (which are very prompt) from my network administrator telling me that the connection is down between the Internet and the ISP.
Internet response time is very slow
Solution: First, I look at the sites that I am using. If I am using bookmark sites, and all twenty of my students are trying to log in to CNN.com, then I tell them to spread out their searches and try different sites. If all students are experiencing a slow response time at many times, I know that our network is busy right now, and wait patiently for it to being running back up to speed. This is a good time to include a mini-lesson on something.
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