Problem Solving

While speaking to Kendra Pamenter at Computer Services, she indicated the main thing a classroom teacher needs to know is how to connect his/her computer to the network...plug it into the jack on the wall. If it is not working, use the following questions to figure out what is wrong:

Is it plugged into the jack?
Is the jack active/live?
In chooser (located under the apple on the task bar), can you see zones and print to a printer?
In the TCP/IP setting, is Ridgely the active and selected zone?
In the TCP/IP setting, are the two district DNS numbers correctly entered?
In the Control Panel, AppleTalk, is the machine set for ethernet? (if you are connected via Ethernet)

While attending Project LINCOL'N (Living in the New Computer Oriented Learning 'Nvironment) this week, our major problem was programs were crashing. Groups were either working with PowerPoint, Kid Pix, Claris Works, or Hyperstudio to complete a multimedia slideshow on a chosen decade. Most were receiving errors and the message to 'force quit'. Eventually, computers froze and had to be unplugged to get them to even reboot. This problem was extremely frustrating as we were all trying to finish on time. It was discovered that we had crashed the server. Each of us has a folder on the server where we put our images and other files for the class. So, as we were completing our project, we were all accessing our files on the server which was too much for it to handle. The solution was to copy our server files onto the desktop to access instead of staying connected to the server. Fortunately, this solution worked, and we were all able to finish on time.

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