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Corporate classroom provides career opportunities. Anonymous. Managing Office Technology v38n6 PP: 19 Jun 1993.

Thanks to Halliburton Services' commitment to employee development, Glenn Weightman earned his Master's degree from Oklahoma State University without ever attending a class there. Halliburton participates in a televised instruction program made possible by a videoconferencing network from Southwestern Bell Telephone. The network broadcasts college courses via television-like technologies directly into businesses located in towns without colleges or universities.

Compton-Jack. Computer-based training at Banc One. The Bankers Magazine (Boston, Mass.). v. 176, Nov./Dec. '93, p. 34-8.

Banc One Corp. is using computer-based instruction, online reference, and a performance support approach to train employees on new strategic information systems. Sophisticated, high-technology training tools enable bankers to learn at their own pace and at their own desks, reducing the time bankers spend in classrooms. Banc One's information processing subsidiary, Banc One Services Corp., centrally manages the courses, which can be tailored to suit every job at a bank. Services Corp. controls the mainframe and PCs connected to Local Area Networks, which allows the company to deliver up-to-the-minute training that reflects recent systems changes. Banc One is expected to achieve savings in the millions as a result of the new training approach. Banc One's computer-based training concept is discussed.

New ways to learn. Reinhardt-Andy. Byte. v. 20, Mar. '95, p. 50-72.

The potential of computer-based education and training is finally beginning to be realized. After a decade in which computers in schools have produced little appreciable return on investment and computers in companies have been used mainly to automate old learning processes instead of to enable new ones, a new generation of technology is fueling a new wave of better teaching tools. Explosive growth in CD-ROM drives, LANs and Internet connections, multimedia, and collaborative software environments promises not just an improvement in educational productivity, but also perhaps a qualitative change in the nature of learning itself. The article discusses the growing education infrastructure, new ways of learning and the technologies that can facilitate them, the benefits of multimedia and mobility, ways in which computers can assist in the training of employees, and the steps that must be taken to bring new technologies to schools and companies.

An Internet of your very own?. Training v. 32, Aug. '95, p. 70.

Amdahl Corp. has set up what it calls the IntraNet, a company-wide version of the Internet accessible only to Amdahl employees. The aim is to make information and training available to everyone in the company, says Rich Schmieder, managing principal consultant for Amdahl's IntraNet solutions group. Every department within Amdahl has its own "home page" describing what the respective department does and what services it provides, and many individuals within the company have their own home pages on the IntraNet to find and publish information. Training can also be conducted online over the home pages. The IntraNet system is protected by a software security program that keeps everyone except employees from getting into the network.

Should performance support be in your computer? Training and Development (Alexandria, Va.). v. 47, Aug. '93, p. 22-4+.

To improve their performance, organizations should investigate the use of electronic performance support. Electronic performance-support systems (PSS) can help a company's employees obtain information, advice, and training without leaving their desks. A typical electronic PSS is comprised of an advisor/expert component, which allows users to participate in question-and-answer sessions with online experts about specific problems; an online reference/hypertext component, which gives PSS users access to such written materials as manuals, guidebooks, government regulations, and company policies and procedures; and a computer-based training component, which allows PSS users to take training sessions whenever they need to refresh themselves in a topic or task. A sidebar provides a checklist that companies can use to determine whether they are candidates for the use of electronic performance support.

Trainers on the Net. Filipczak-Bob. Training. v. 31, Dec. '94, p. 42-51.

The Internet is being used in various ways by the training profession. HRNET is one newsgroup on the Internet dedicated to discussions about human resource issues. Participants in HRNET have discussed research, surveys, their own opinions, and the problems they encounter in the field. Although trainers might not always find the material under discussion to be relevant to their concerns, some recent discussions have included issues related to diversity, coaching skills, and leadership. Other Net-related resources for trainers include the DPTRAIN forum for discussing computer-related training issues; TRDEV-L, the listserv (mailing list) for training and development; HRD-L, another listserv; and ASTD CyberChapter, which hopes to form a cyberspace chapter of the American Society for Training and Development. The article discusses how to get online, how to conduct training research online, and how to train online. In addition, the T&D online culture is described.

The IBM Corporate Education Network, Part I Rollier, Bruce W. Management Accounting v69n12 PP: 62-63 Jun 1988.

IBM employees throughout the US can take courses in various topics, via satellite, through the IBM Corporate Education Network (CENET). Using a satellite owned by Satellite Business Systems, a division of MCI, CENET can transmit from studios in Texas and New York to over 20 receiving sites nationwide. All broadcasts are encrypted to prevent unauthorized viewings. The courses encompass various subjects for programmers, systems designers and analysts, telecommunications specialists, engineers, and administrators. In addition, the instructor is alone at the studio, where one camera focuses on the instructor and 2 others are used for displaying hard copy documents. Two-way communication between the instructor and the students is available through a student response monitor (SRM) in the studio. The SRM also is used to display questions and record students' responses, which helps determine whether students are comprehending the material.

Putting the learning into distance learning. Filipczak, Bob. Training v32n10 PP: 111-118 Oct 1995.

The term distance learning has come to mean the kind of learning that connects people via technology. Specifically, it means getting people and often video images of people - into the same electronic space so they can help each other learn something. Alan Chute of AT&T's Center for Excellence in Distance Learning sees an increasing interest in using multiple media in distance learning, before, during and after training events. The hot term in distance-learning circles is "learner-centered" instruction, as opposed to content-centered or instructor-centered learning. The term relates to growing efforts to get learners more actively involved in the learning process. Although the technology for distance learning is here and it works, the next step in the evolution is to demand the same sort of accountability for learning results through distance learning that are demanded of any other training medium.

Applications of Computer Conferencing to Teacher Education and Human Resource Development. Proceedings from an International Symposium on Computer Conferencing (Columbus, Ohio, June 13-15, 1991). Miller, Aaron J., Ed. Ohio State Univ., Columbus. Coll. of Education. 1991 82p.

This document contains the texts of seven invited presentations and six juried papers from a symposium on the uses of computer conferencing in teacher education and human resource development. The invited presentations include the following: "Computer Conferencing in the Context of Theory and Practice of Distance Education" (Michael G. Moore); "An Introduction to Computer Conferencing: A Look at Software Available in the Academic World" (Alex Cruz); "Delivering Credit Courses by Computer and Other Observations" (Donald R. McNeil); "The Fully Electronic University, or, Mind Expansion without Drugs" (Edward B. Yarrish); "Teaching by Computer Conferencing" (Linda Harasim); "Guidelines for Conducting Instructional Discussions on a Computer Conference" (Mark E. Eisley); and "Developing a Learning Community in Distance Education" (Robin Mason). Juried papers are as follows: "Extending the RJ-11 Connection for Audio and Computer Conferencing" (Larry Hudson, Robert Paugh, and Phyllis Olmstead); "Telecommunications Networks in Action: An Inter-University Project" (Constance Pollard, and Valerie Akeyo); "Electronic Mail, Conferencing, and Student Teaching" (Paul E. Post); "A Focus Group Report on Religious On-Line Education" (James T. Roberson, Jr.); "Research and Development Activities Regarding Opportunities and Problems with Computer Conferencing for Rural America" (Ronald M. Stammen); and "Examining Computer Conferencing as a Technique for Enhancing Personnel Development Activities" (Robert M. Torres et al.). The first appendix lists the affiliations of the principal speakers and presenters of juried papers; the second appendix provides names, addresses, and electronic mail listings for conference participants.

Adult Education Technology in the Golden State. Fleischman, John; Kilbert, Gerald H. Adult Learning; v4 n3 p15-16 Jan-Feb 1993.

Educational technology applications in California include (1) OTAN's Online Communication System--electronic mail and an information database; (2) Educard, a computer chip card for storing and retrieving student information; and (3) staff development via satellite in Los Angeles County Schools' Educational Telecommunications Network.

ECCTIS: A Study of On-Line Usage. Taylor, John. International Journal of Computers in Adult Education and Training; v1 n1 p71-75 Spr 1988.

Summarizes three years' experience in providing online information about all types of courses in the United Kingdom through the Educational Counseling and Credit Transfer Information Service.

The Rediscovery of Video Teleconferencing. Zemke, Ron Training; v23 n9 p28-34,38-39,42-43 Sep 1986.

Discusses video teleconferencing as a training medium. Provides examples of major companies using this medium for training and discusses their experiences. Defines technical terms and briefly mentions production cost factors.

Visual and Digital Technologies for Adult Learning. Gueulette, David G. 1993 13p.; In: Visual Literacy in the Digital Age: Selected Readings from the Annual Conference of the International Visual Literacy Association (25th, Rochester, New York, October 13-17, 1993).

This investigation of a decade of discussion on the uses of media for adult learning continues a collection of information that was initiated in September 1974 in an earlier bibliography. This report describes the methodology and search strategies employed in a comprehensive review of research on the applications of visual and digital technologies to adult learning and major related issues as reported in the literature from June 1982 through June 1992. A review of the ERIC database found 7,144 potential entries under the descriptor "Adult Education." Searching for descriptors related to educational technology and adult education indicated that technological terms were associated with adult education 4,716 times. Many connections were found for distance education and instructional design issues, but relatively few were found for the newer aspects of technology such as compact disc systems. This distribution suggests that the field may not be using or researching the newest and most potentially effective media. The review is intended to provide discussion points for adult education practitioners and theorists. (Contains 2 references.)

Outreach and Technical Assistance Network. Four Year Evaluation Report December 1, 1989-January 31, 1994. An Education 2000 Project. Hacienda La Puente Unified School District, City of Industry, CA. Outreach and Technical Assistance Network. Feb 1994 55p.

The Outreach and Technical Assistance Network (OTAN) has made a significant contribution to meeting the needs of California adult educators. During 4 years of operation, OTAN has organized and implemented a wide range of communication linkages, information and training resources, nationally recognized electronic communication systems, grassroots-based staff development activities, and comprehensive print and nonprint collections. Staff training was conducted by regional resources centers, which independently determined regional training needs, hosted staff development activities, made provisions for model classroom observations, and provided technical assistance. Through these programs, OTAN provided 923 activities serving 17,068 participants, conducted 1,387 individual administrative consultations and 13,447 technical assistance telephone and online inquiries, and facilitated 872 adult education teachers in observing model classrooms and 1,694 educators in using resource libraries. In addition to providing these training and information services, OTAN resource center managers emphasized collaborative efforts with other related organizations. Outreach focused on two major efforts: development of a prototype for a technology-assisted library services, and exploration of distance learning for staff development services. Efforts included establishment of a television channel and electronic access networks, and increasing resources that are available online. (Exhibits included with this report are the following: a resource center services summary, resource centers staff development participation list , resource center library usage chart, and OTAN online subscribers profiles, forum size by selected components, activity summary, and activity profile.)

Distance Learning Research Conference Proceedings (San Antonio, Texas, April 27-29, 1994). Yakimovicz, Ann, Ed. Saint Philip's Coll., San Antonio, Tex.; Texas A and M Univ., College Station. Dept. of Educational Human Resource Development. Apr 1994 275p.

The following papers are included: "Assessment of Telecommunications Needs at the Texas Department of Health" (Adair, Griffin, Steinhausen); "Realizing the Democratic Ideal in Adult Distance Learning" (Boyd, Dirkx); "Classroom Social Interaction" (Burkhart-Kriesel); "Interaction Analysis of an Inter-University Computer Conference" (Burt, Grady, McMann); "Integrating Distance Learning Activities to Enhance Teacher Education toward the Constructivist Paradigm of Teaching and Learning" (Crotty); "Students' Perspectives of Telecourse Instruction" (Daines et al.); "Problems and Issues in Distance Learning Using Interactive Video between the U.S. and Selected African Countries" (Dooley et al.); "Understanding Students' Approach to Learning in University Traditional and Distance Education Courses" (Figueroa); "Academic Self-Concept" (Gibson); "Critical Factors in the Development of Distance Education Materials" (Gibson, Hodgkinson); "Multiple Perspectives on Implementing Inter-University Computer Conferencing" (Gunawardena et al.); "Social Presence Theory and Implications for Interaction and Communication in Telecommunications-Based Distance Education" (Gunawardena); "Investigating the Learning Process Online" (Hessmiller); "Dual-Mode Postsecondary Distance Education Support Services" (Knutson); "Study of On-campus and Off-campus Graduate Nursing Students" (Larson); "Changing Role of Moderation in Computer Mediated Conferencing" (McMann); "Issues in Professional Development in Computer Mediated Communications" (Meccouri); "Designing for Electronic Interactive Publications" (Merzdorf); "Electronic Journaling" (Pigg, Summers); "Price/Repman Model for Instructional Design for College-Level Courses Using Interactive Television" (Price); "'Nifti' Workforce Training Strategies" (Rachynski, Peterson); "Impact of an Interactive Text Book on Distance Learning Classes" (Rapp, Dodgen); "Improving Your Odds" (Smith); "Critical Analysis of Comparative Research on Distance Learning Technologies" (Smith, Dillon, Boyce); "Customer-Driven Distance Education and Its Resulting Paradigm Shift" (Stone); "Titration" (Van Vuren); "Student Perceptions of and Motives for Participation in Distance Education Using Television" (Wallace, Murk); and "Lurker Contributions" (White, Lehman). Author contact information is included.

Learning with Computers: Implementation of an Integrated Learning System for Computer Assisted Instruction (CAI). Texas State Dept. of Criminal Justice, Huntsville. Windham School System. 1991 110p.

This publication provides information on implementation of an integrated learning system for computer-assisted instruction (CAI) in adult learning environments. The first of the document's nine chapters is an introduction to computer-delivered instruction that addresses the appropriateness of computers in instruction and types of CAI activities. The focus of chapter II is on use of CAI in adult learning environments. It discusses characteristics particularly relevant to adult learners regarding the use of CAI and computer use with adults. Chapter III discusses differences between stand-alone and integrated learning systems. Some examples of integrated learning systems are listed. Chapter IV addresses the question of whether computers will eventually replace teachers. Strengths and weaknesses of teachers and computers are listed and an optimum scenario is described. Chapter V outlines a process for selecting an appropriate cost-effective integrated learning system. Suggested specifications for management software, curriculum software, and hardware are detailed. Chapter VI lists categories and characteristics that might be considered in addition to the specifications presented in chapter V. Chapter VII addresses some typical implementation questions that will arise as CAI is introduced. Evaluation is discussed in chapter VIII, and the final chapter offers a brief conclusion. Appendixes include the following materials: a chart showing selected integrated learning systems, software evaluation criteria, sources of computer information, and computer terminology definitions. Contains 21 references.

New Technologies for Distance Education: A Needs Assessment at the Delivery Site. TDC Research Report No. 4. Rubinyi, Robert; And Others Minnesota Univ., St. Paul. Telecommunications Development Center. May 1989 9p.

This study examined the potential applicability of educational technologies to the Minnesota Extension Service (MES), which delivers non-credit, educational programming to Minnesota citizens through 91 county extension offices in the state's 87 counties. A total of 62 MES field staff members participated in information-gathering meetings where they received a questionnaire examining information and technology aspects of program operations, participated in a group discussion about current methods of information distribution, viewed and listened to videotape and audiotape demonstrations of four new technologies (CD-ROM, audiotex, satellite teleconferencing, and interactive videodisc kiosk), completed a survey on the new technologies, and took part in a discussion of the technologies. Computer communication, educational software, software training, computer-assisted recordkeeping and educational support technology (e.g., voice mail, desktop publishing, and telefacsimile) were also assessed. The study found that most of the technologies have applications for MES staff but that expense, technical demands, and training are barriers to implementation. Tables provide data on methods used by staff for internal communication, methods used for external communication, resources needed by staff, responses to the survey on new technologies, new technology interests, and use of online database services. Areas for further research are suggested.

Electronic Technologies in the Wisconsin Vocational, Technical and Adult Education System. A Resource Guide for Implementation and Utilization. Wisconsin Vocational, Technical and Adult Education Administrators' Association. May 1985 59p.

A study was conducted in Wisconsin to determine which electronic technologies were currently in place, being implemented, and/or being considered for implementation in the state's 16 Vocational, Technical, and Adult Education (VTAE) districts. All 16 of the VTAE districts were surveyed in order to describe the electronic technologies currently being used at each institution, the extent to which the technologies have been implemented, and the details of these technologies. The results of the survey indicated that the 16 VTAE districts are substantially involved with 78 new and emerging electronic technologies. The degree of involvement varied among districts and included research, experimentation, operation, and significant experience with the technology applications. The most common applications within the VTAE system were word processing, computer-assisted design, optical scanning (grading, testing, etc.), internal closed-system educational television, and online student registration. More than 40 of the applications were in the areas of instructional delivery and classroom use, with the remainder being in administrative and student support. The least-implemented applications were low-power educational television, call-up educational programming, work cells used in instruction, instructional television fixed service, and computer teleconferencing. (The bulk of this report consists of information on each of the 78 electronic technologies in use in the Wisconsin VTAE system. For each of the technologies, the predominant features are listed: benefits; barriers; population served; cost for installation, equipment, personnel and operation; and advice.

Distance Learning Technology. Stewart, Robert D. New Directions for Adult and Continuing Education; n67 p11-18 Fall 1995.

Describes distance technologies being used now, such as video networks, audiographic systems, the Internet and other computer networks, and interactive television. Suggests future needs: an increase in the level of interaction and more online support services.

Constructivism and Collaboration on the Internet: Case Study of a Graduate Class Experience. Yakimovicz, Ann D.; Murphy, Karen L. Computers & Education; v24 n3 p203-09 Apr 1995.

Discusses the results of a study of a graduate course that was delivered to adult students at three locations by interactive video conference. The course was supplemented with the computer-mediated communication of two Internet discussion groups that provided a framework for collaborative learning in which personal experiences enriched knowledge construction.

Distance Education Instructional Model Applications. Jackman, Diane H.; Swan, Michael K. New Horizons in Adult Education; v9 n1 p3-9 Win 1995. Journal available from listserv@alpha.acast.nova.edu: get horizons vol9n1.

A survey of graduate students involved in distance education on North Dakota State University's Interactive Video Network included 80 on campus and 13 off. The instructional models rated most effective were role playing, simulation, jurisprudential (Socratic method), memorization, synectics, and inquiry. Direct instruction was rated least effective. Students preferred active learning methods.

Harnessing the Potential Benefits of Computer Communications: Telematics for Workers' Organizations. Atkins, John; Spooner, David Labour Education; n95 p1-7 1994.

Telematics, the combined use of computers and telecommunications networks, is increasingly becoming part of the vocabulary of trade unions. Workers' organizations are using telematics for mailing lists, information dissemination, telecourses, and computer conferencing.

Using Multimedia for Distance Learning in Adult, Career, and Vocational Education. Information Series No. 362. Stammen, Ronald M. ERIC Clearinghouse on Adult, Career, and Vocational Education, Columbus, Ohio. 1995 85p.

This paper explores how educators are using multimedia for distance learning, beginning with definitions of the concepts of multimedia, hypermedia, hypertext, distance education and distance learning. Three types of telecommunications technologies are described: multimedia with broadcast television, multimedia with interactive video (television), and computer-mediated communication networks. The educational opportunities opened up by the Internet and the emergence of the virtual classroom provide examples of the multiple options available for delivery of distance education. The paper examines some of the problems and issues raised by electronic influences and the technical, structural, and attitudinal barriers raised by resistance to technological developments. Instructional challenges and responsibilities that arise as these new technologies alter conceptions of teaching and learning are addressed. Suggestions for using multimedia with telecommunications technologies are presented. Options for using an overhead optical viewer and descriptions of experiments around the United States provide detailed examples of creative uses of multimedia. Finally, the paper suggests what adult, career, and vocational educators need to know in order to use these technologies for effective instruction. The degree of facilitator skill and knowledge and the time and resources available all contribute to the effectiveness of distance instruction. Most important perhaps is the imagination required to envision the new ways of expanding human potential that these technological tools afford.

Demystifying the Internet. Practitioner File. ERIC Clearinghouse on Adult, Career, and Vocational Education, Columbus, Ohio. 1994. 5p.

This practitioner file is designed to provide information for adult, career, and vocational educators who have little or no experience using the Internet. Discussed first are the history of the Internet's development and its content and scope. Ways of obtaining an Internet connection are described. Next, annotated descriptions of eight sources of basic information about using the Internet are provided. Procedures for accessing the ERIC database on the Internet and for using various Listservs of relevance to adult, career, and vocational educators are detailed. Examples of the types of information available on the Office of Educational Research and Improvement's Gopher Server are provided. Presented next are a glossary of terms related to computer networks and an annotated bibliography of nine electronic journals of interest to adult, career, and vocational educators. The following issues of concern to educators are discussed briefly from the standpoint of the Internet: access and equity, education, communication styles, privacy and security, and information overload. The importance of addressing electronic mail correctly is highlighted.

New Pathways to a Degree. Project Evaluation: First Year Report. Markwood, Richard A., Ed.; Johnstone, Sally M., Ed. Annenberg/CPB Project, Washington, DC.; Western Interstate Commission for Higher Education, Boulder, CO. Western Cooperative for Educational Communications. 1992 162p.

The first year's observations of projects funded by the Annenberg/Corporation for Public Broadcasting in its New Pathways to a Degree project are summarized. The project was designed to help colleges use technologies to develop academic degree programs that are accessible to the new majority of learners, those who have jobs, home responsibilities, schedules, and locations that make full-time study on a campus difficult. The following chapters review seven projects that are using combinations of technologies to effectively engage students in varieties of learning activities appropriate to the particular technology: (1) "Baccalaureate Degrees and Student Services Using the New Technologies To Expand Access: Oregon State System of Higher Education" (John Witherspoon); (2) "Electronic Access to Weekend College: College of St. Catherine, St. Paul, Minnesota" (Patricia Kovel-Jarboe); (3) "Community College of Maine: The University of Maine at Augusta" (Ellen D. Wagner); (4) "Community Learning Network: Indiana University-Purdue University, at Indianapolis" (Richard Markwood); (5) "Access, Involvement and Success in Distance Learning: The Extended Learning Institute, Northern Virginia Community College" (Barbara Beno); (6) "Project Breakthrough: West Virginia Higher Education System" (Ralph Meuter); and (7) "Enhanced Access to Learning through Technology: Rochester Institute of Technology" (Art St. George). An introduction and summary of first-year conclusions are included; a chart summarizes project characteristics; and appendixes present survey protocols and the environmental scan instrument.

Commission of Professors of Adult Education. Proceedings of the Annual Conference (Milwaukee, Wisconsin, November 4-6, 1985). Stubblefield, Harold, Comp. Commission of Professors of Adult Education. Nov 1985 25p.

These proceedings contain 15 papers presented at a conference that included three general sessions and concurrent sessions for task forces on international adult education, computers, research, instructional improvement, self-directed learning, human resources development, and theory building. Some papers appear only as summarized versions. Titles and authors are as follows: "Emergence of Human Resource Development: Threat of Challenge to the Profession" (Nadler); "A Twenty-Five Year Retrospective Look at Self-Directed Learning" (Houle); "Putting Self-Directed Learning into Practice" (Knowles); "Self-Directed Adult Learning: A Critical Paradigm Revisited" (Caffarella, O'Donnell); "Philosophical Foundations of Research Design" (McElhinney); "Use and Applications of Computers and New Technologies" (Lewis, Oaklief); "Streamlining Academic Advising" (Oaklief); "Demystification of Computers: Courseware Evaluation" (Weiner); "Computer-Assisted Instruction" (Askov); "Record-Keeping: Spreadsheets and Data Bases" (Whinfield); "Networking/Telecommunications" (Sork); "International Adult Education Task Force: Reports and Reflections on International Conferences"; "An American in Paris--UNESCO 1985" (Niemi); "Building a New Organization across Cultures" (Marsick); and "The United Nations Women's Decade Conference and the NGO (Nongovernmental Organizations) Forum '85, Nairobi, Kenya" (Cassara). (YLB)

Computer Applications in Education: The Best of ERIC 1990. McLaughlin, Pamela ERIC Clearinghouse on Information Resources, Syracuse, N.Y. Feb 1992 116p.

This collection provides an overview of literature entered into the ERIC database in 1990 on computer applications in elementary and secondary education, adult education, and special education. The first of four sections contains a list of overview documents on computer assisted instruction. Focusing on special applications, the second section lists documents on artificial intelligence, cognitive processes and thinking skills, computer literacy, computer networks (including distance education and telecommunications), computer equity, counseling and guidance, interactive video, keyboarding, the Logo programming language, management/administration, research, software, and tests and testing. References to documents for various subject area applications are listed in the third section under the headings of Business, English as a Second Language and Foreign Languages, Fine Arts, Language Arts, Mathematics, Physical Education, Programming, Reading, Science, Social Studies, Vocational Education, and Writing. The fourth section contains references to documents on special populations grouped into the following categories: adult education, disabled learners and learning disabilities, disadvantaged, gifted, and preschool education. Each entry includes the title and author of the document, information on price and availability, the publication type, major ERIC descriptors, and an abstract. An alphabetical index of authors and information on ordering ERIC documents are included.

Computer-Mediated Communications for Distance Education and Training: Literature Review and International Resources. Wells, Rosalie A. Boise State Univ., Idaho. Sep 1990 181p.; Sponsoring Agency: Army Research Inst., Boise Element, ID.

Target Audience: Teachers; Researchers; Practitioners This report is intended to provide instructors and designers concerned with training for the National Guard and Army Reserve (the Reserve Component--RC) with a practical review of research findings on the successful implementation of computer-mediated communication (CMC) for distance education and a reference guide to international resources and literature that will be of use to both researchers and practitioners. The first of two parts of the report, a literature review, provides instructors and instructional designers with practical knowledge on the design and implementation of distance training with CMC, including relevant knowledge about specific needs of distance education students. Topics covered include frequency of feedback, effective design and implementation of group activities, shifts in instructor role for a distance education environment, characteristics of successful distance students and instructors, and recommendations for the pacing of students and instructors. (125 references). Focusing on international resources in CMC and distance education, the second part provides lists of resources and overviews on educational and industrial applications of CMC, information on computer conferencing software, and reference information for distance education and CMC. This part includes lists of selected distance teaching institutions, descriptions of distance education graduate programs, information on educational and communication applications of CMC, an overview of teleconferencing computer software with a directory of software vendors, lists of distance education journals and international clearinghouses for distance education resources, an extensive bibliography of references on distance education and CMC, and a summary of the two parts of the report.

Echoes from the Future: Challenges for New Learning Systems. Proceedings of the Annual Conference on Distance Teaching and Learning (6th, Madison, Wisconsin, August 8-10, 1990). Gibson, Chere Campbell, Comp. Wisconsin Univ., Madison. Aug 1990 219p.

Presentations at this conference focused on future developments in distance education and innovative uses of learning technologies. Ten papers from the general sessions, including keynote addresses and a panel, are presented in the first of two sections. Topics covered include planning for new priorities in distance education; trends for the 1990s; strategic planning for new priorities; new learning needs and educational roles; responding to new realities in higher and K-12 education, education/industry partnerships, and business and industry role; and meeting the challenge with creative vision and action. Topics addressed by the 27 seminar papers in the second section include using distance education to reach out to underserved adult populations; live and interactive instruction; assessing effectiveness of interactive learning systems; the changing infrastructure; equality of educational opportunity; communications satellites; improving teacher/tutor performance in literacy and basic education; computer networks; effects of delivery systems on educational outcomes; the role of television in distance education; training distance educators; cross-cultural distance teaching; teleconferencing to meet individual needs; instructional design; assessing and supporting distance education courses; computer-based learning systems; and strategies for designing teleclassroom training programs. Most of the papers provide their own bibliographies.

CIO 100 - Best practices: Personnel best. Santosus, Megan CIO v8n19 PP: 62-68 Aug 1995.

In today's workplace, the good human resource management practices manage to prepare, motivate, and develop employees in ways that are consistent with the company's values, competitive objectives, and overall strategies. HR practices must be ties to business objectives. Many CIO 100 companies excel at training and education programs designed to give employees the skills they need to succeed on the job. Information technology can help achieve a synergy between company goals and practices. For example, Texas Instruments uses a PC-based program developed to recruit college students. The interactive disk program helps match an applicant's skills with positions available at TI and provides feedback on individual job-searching techniques.

An online implementation of transient stability in a dispatcher training simulator. Vadari-Subramanian. Demaree-Kendall. Hwang-Davis. IEEE Transactions on Power Systems. v. 6, Feb. '91, p. 135-41.

Prospering in the information age (nine technologies to consider). Benjamin-Maynard-H. Association Management. v. 47, Aug. '95, p. 196-200+.

Every association has different technology needs, so before they decide to buy a particular piece of hardware or software, association executives should ask themselves whether the technology will fit within the context of members' expectations of services from the association, whether employees will understand and be able to use it, whether it can be put to use in a reasonable amount of time, and whether the association can afford the resources the technology might require. The Internet, electronic bulletin boards, new high-powered computers, electronic office software, digital printing and imaging, desktop multimedia technology, interactive multimedia training, telephonic and satellite communication, and the issue of intellectual property are discussed.

Trainers network on the Net (interview with Penn State professor D. Passmore). Sorohan-Erica-Gordon. Training and Development. v. 48, Aug. '94, p. 35-7.

David Passmore, a professor of education at Pennsylvania State University, founded an Internet news group, or listserv, called TRDEV-L aimed specifically at discussing issues in training and development. In an interview, Passmore discusses the intent behind, and the appeal and implications of, his training and development discussion listserv.

Here a medium, there a medium (choosing medium based on training objectives). Mingus-Nancy-Blumenstalk Training v. 30, Mar. '93, p. 58-9.

To make the process of selecting an instructional medium less agonizing and less subjective, it is helpful to consider the training objectives. This can be done by using a chart with the 9 most common media choices--lecture, videoconferencing, self-paced text, audiotape, online help, videotape, computer-based training, interactive video, and multimedia--listed along one axis and some of the attributes that may be desirable in a training course listed on the other. The trainer can then make check marks pairing attributes with the strengths of the various media options. A sample training requirements checklist is provided and briefly discussed.

Data base helps employees learn from experience (Apple Computer's Electronic Campus online training system; 1993 Optimas Award winner). Personnel Journal. v. 72, Jan. '93, p. 57.

Part of a special report on the 1993 winners of the Optimas Award in human resources. Apple Computer, based in Cupertino, California, won the award in the category of innovation. In an effort to help employees learn to work smarter by building on existing knowledge, managers at Apple's internal training and development function, known as Apple University, created the Electronic Campus. The service is an online, database system that allows workers to learn from each other by accessing information on numerous topics, such as project management and budgeting. The goal is to have a system that assists employees in the ways they work in the real world, rather than how they should work according to a textbook model.

Technology retools continuing education. Samdani-G-Sam. Ondrey-Gerald. Chemical Engineering. v. 102, Sept. '95, p. 35+.

More than ever before, companies involved in chemical process industries are utilizing ongoing training programs to maintain and sharpen their competitive edge. In fact, according to management consulting firm Ernst & Young LLP, companies that invest in employee development, on average enjoy significantly higher market values than their competitors. Furthermore, new computer technologies, such as interactive multimedia and online programs, simulators, and CD-ROMs, are making training more accessible and less expensive. There are also more educational specialists offering a wider selection of services and software to companies that once handled continuing education in-house. The activities of several of those educational specialists are described.

The Internet's 25th anniversary. we think!. Cerf-Vinton-G. Telecommunications. v. 29, Jan. '95, p. 23+.

The Internet is playing a very important role in the evolution of thinking about computer and communication technology. Over the last few years, several applications intended to help simplify navigation of the rapidly expanding system have emerged, including search tools Gopher and Mosaic, program servers Knowbot and NetFind, and scripting language Telescript. Moreover, Internet exploration will continue to be a key trend for the next few years, especially as the Internet becomes more widely used for all levels of education on an international scope. At the same time, concerns over intemperate messages and intellectual property will continue. The Internet's capabilities are discussed.

Online education delivery system (U. of Phoenix adult business education program). Supervision. v. 52, Oct. '91, p. 3-5.

Earning a degree on-line. Arden-Lynie. Home Office Computing. v. 6, Nov. '88, p. 102+.

Online college courses offered by degree-granting schools make it easier for working adults to pursue an education. Five schools offering online higher education are profiled: Electronic University Network, San Francisco; Connected Education, Bronx, New York; American Open University of New York Institute of Technology, Central Islip, New York; Nova University Center for Computer-Based Learning, Fort Lauderdale, Florida; and NRI School of Electronics, Washington, D.C.

Using the Internet as a professional development tool: an analysis. Monty-Vivienne-I. Warren-Wenk-Peggy. Education Libraries. v. 18, Spring '94, p. 7-10.

Monitor as mentor: Internet's role in professional growth. George-Mary-W. College & Research Libraries News. v. no3, Mar. '94, p. 142-3.

Online U: college courses by computer. Stucky-Mark-D. PC Novice. v. 6, Aug. '95, p. 73-6.

With the advent of online information services and the Internet, education by modem has become a reality. Most online students are working adults. Some courses offered online also grant credit toward a degree. The article discusses educational courses and services offered by America Online, CompuServe, and the Electronic University Network.


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